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Please tell me what you think ...
To help me maintain the highest standards I invite you to give frank feedback on my services. I would be very grateful for your assistance. Information supplied will be treated
confidentially
.
*
required field
What was your role?
*
Party in the action
Legal representative
Other
Case name
*
eg Smith v Jones
Your Name
First
Last
Your Email
*
How could the pre-mediation administration be improved for you?
About the Mediator
Please rate the following items. There is a box at the end of the form if you wish to expand on any of these matters.
The Mediator clearly explained the mediation procedure to you.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
This explanation resonably reflected the procedure actually adopted.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
The Mediator put you at ease.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
You were given the opportunity to have your say.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
You were kept informed of progress during private sessions.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
The Mediator's grasp of the details of the claim was :-
*
Excellent
Good
Satisfactory
Unsatisfactory
Poor
The Mediator's skills and knowledge were:
*
Excellent
Good
Satisfactory
Unsatisfactory
Poor
The Mediator was neutral throughout the process.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
The Mediator's conduct of the mediation was:-
*
Excellent
Good
Satisfactory
Unsatisfactory
Poor
Offers were delivered in a clear and understandable way.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
Are there any comments you would like to make to expand on the above answers?
Overall evaluation
How satisfied were you with the process?
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Considering the fee the mediation was good value for money.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
And finally ...
What did your client say to you about the mediator or the process on the way out of the building?
Can I contact you for a testimonial?
Yes, contact me.
If you were sufficiently satisfied with my service that you would be prepared to give a short testimonial, for use on my promotional materials, please tick this box and I will contact you.
To help me avoid spam ...
Call me on 0845 056 3625
Or request a call back.
Your name
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Your phone number
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Your email
What's the best time to call?
Phone
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